Responsibilities: •Answering customer inquiries via phone, email, or chat •Resolving customer issues and complaints in a professional and timely manner •Providing information about products and services •Processing customer orders and returns •Maintaining accurate customer records and documentation Requirements: •High school diploma or equivalent •Strong communication and interpersonal skills •Ability to work effectively in a fast-paced environment •Basic computer proficiency •Willingness to learn and adapt to new processes and technologies Preferred Skills: •Previous customer service experience •Knowledge of the company's products and services •Familiarity with CRM software •Ability to multitask and prioritize workload effectively,